At The Gold Leash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Personal details (such as name, address, phone number, email)
• Pet-related information (such as breed, medical history, behavior notes)
• Appointment and service history
• Payment details (processed securely through third-party platforms)

How We Use Your Information

We use your information to:

• Manage appointments, bookings, and client profiles using Gingr (gingrapp.com)
• Process payments through Square
• Communicate with you about appointments, services, and updates
• Improve our services and website functionality
• Comply with legal obligations

Third-Party Services

We use trusted third-party platforms to support our business operations:

• Gingr: Used for customer relationship and pet profile management. For more information on how Gingr handles data, please visit https://www.gingrapp.com/privacy-policy.
• Square: Used for secure payment processing. For details on Square’s privacy practices, visit https://squareup.com/us/en/legal/general/privacy.

We do not store your full payment details on our systems.

Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data, subject to legal and operational limitations

Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Effective Date: 04-01-2025

Contact Us

If you have any questions about this policy or your personal information, please contact us at:

The Gold Leash
[Your Address]
privacy@thegoldleash.com
[Your Phone Number]